Refund Policy

Last updated 08.01.2025

At illustrarch store, we are committed to providing our customers with high-quality architectural digital products. Due to the digital nature of our products and the fact that they are instantly accessible upon purchase, we don’t offer refunds.

Please Read Before Purchase:

• Instant Access: Upon purchasing any digital product from our store, you will gain instant access to download the product. Therefore, all sales are considered final.
• Preview and Descriptions: We provide detailed descriptions and previews of our products where possible. We encourage you to review all available information and, if you have any questions, contact us before making a purchase.
• Technical Issues: If you encounter any technical issues accessing or downloading a product, please contact us immediately. We will work with you to resolve the issue as swiftly as possible.
• No Refunds: Since our products are digital and irrevocable, we can’t offer refunds. We believe you understand the nature of digital transactions and the reasons for this policy.
• Customer Satisfaction: Your satisfaction is important to us. If you have any concerns or issues with a product, please reach out to our customer support team. While we can’t offer refunds, we are dedicated to ensuring that you receive the value and quality you expect from our products. Don’t hesitate to contact us: [email protected]

By making a purchase from illustrarch store, you acknowledge and agree to our no-refund policy.

Thank you for choosing illustrarch store. We appreciate your business and look forward to providing you with quality digital architectural products.